Your client portal,
at your own domain
under your firm's brand.
A white-label legal support platform UK law firms deploy under their own name. Intake, document submission, AI legal guidance, secure messaging, and matter tracking - all at clients.yourfirm.co.uk. Built on the same infrastructure as NexaLegal PMS.
clients.smithandcolaw.co.uk
Aisha shared a draft witness statement with you
Rahman matter · 2 min ago
Smith & Co Law
Client portal
Your matter
Your case
Rahman - Immigration appeal
Matter opened 14 May 2026 · Assigned to Aisha Khan
Intake
Documents received
Under review
Hearing scheduled
AI legal guidance
You asked: “What happens at my appeal hearing?”
For a First-tier Tribunal immigration appeal, the hearing typically takes 1–3 hours. A judge will hear evidence from you and the Home Office presenting officer. Your solicitor will lead questioning. The judge usually reserves the decision and writes it within 4 weeks.
Next step for you
Upload your employer letter
Due in 4 days
Recent message
Aisha shared a draft witness statement
2 hours ago
One product. Deployed under every firm's own brand.
Why now
The market has already made the case.
Research confirms the demand before we build a single line of code. UK law firms need to offer their clients a professional, branded digital experience - but current portal solutions are either too expensive, too generic, or not UK-compliant.
80%
Client portal adoption at firms using modern CX tools
1,329
Hours saved per year per firm using proper client portals
53%
UK legal matters now billed on fixed or flat fees, not hourly
43%
UK lawyers say disconnected systems are their top problem
The opportunity in one sentence
Nexa Legal Connect fills the gap between expensive enterprise client portals and generic SaaS tools - at an affordable, per-firm price, built on the infrastructure already powering Nexa Legal OS.
What is Connect
OS runs your firm. Connect runs your client experience.
Nexa Legal Connect is a custom-branded, white-label legal support platform any UK law firm can deploy under their own name. It is not a replacement for Nexa Legal OS - it is a separate, lighter product focused on the client relationship side of legal practice.
For the firm
NexaLegal PMS - the internal operating system
Case management, accounting, team collaboration. The system fee earners and paralegals live inside every day.
For their clients
NexaLegal Connect - the client experience layer
Branded portal, AI legal guidance, document submission, case tracking, secure messaging. The firm's clients interact with it at clients.yourfirm.co.uk- or embedded in the firm's existing website.
Who buys it
Six clear customer types. All UK-based.
Connect has a wider addressable market than OS because it serves firms that do NOT need a full practice management system - they just need a better way to serve their clients digitally.
Small law firm (1–5 fee earners)
Their PMS is fine - they just have no good client portal. Connect adds the client experience layer they are missing.
Medium - will pay £49–99/month
Sole practitioner with no PMS
Needs everything in one affordable package. Connect gives them client management and portal without the complexity of a full OS.
High - needs to be under £50/month
Legal consultants & McKenzie Friends
Not regulated solicitors but provide legal support. Connect gives them a professional platform to manage their clients.
Medium - will pay for credibility
Immigration advisors (OISC regulated)
Handle high document volume with clients. Need a secure, organised way to collect and share documents.
Medium - currently paying for generic tools
Will writers & notaries
Not solicitors. Need a simple client management and document platform without full legal accounting.
High - price sensitive
Nexa Legal OS firms wanting a client portal
Already paying for the OS. Connect adds the client-facing layer as an additional subscription.
Low - already committed
The client portal
Seven features your clients will actually use.
What the firm's clients see and interact with. Branded, AI-augmented, and designed for the way clients actually want to work with their solicitor.
Branded portal entry
Clients access their firm's portal at a custom URL - clients.firmname.co.uk or embedded in the firm's website. They see the firm's logo, colours, and branding. Nexa Legal branding is invisible to the client.
Law firm's clients
Digital client intake
Guided onboarding form - name, contact details, matter type, brief description. Automatically creates a client record and matter in the firm dashboard. No more intake emails.
New clients
Secure document submission
Clients upload documents through the portal. The system shows them a checklist of what is needed based on their matter type. Each upload notifies the firm. GDPR-compliant access controls.
Clients submitting documents
AI legal guidance
Clients ask plain English questions about their matter and get AI answers grounded in UK law. Scoped to the firm's practice areas. Complex queries auto-flagged to the fee earner.
Clients seeking initial guidance
Matter progress tracker
A simple visual timeline of where the case is - 'Documents Received', 'Under Review', 'Awaiting Court Date' - in plain English. No legal jargon. Clients see what comes next and what they need to do.
Clients tracking their case
Secure client messaging
Encrypted two-way messaging between client and firm inside the portal. No more sensitive legal communication over unencrypted email. Messages logged and attached to the matter record.
Both - replaces email
AI document generation
For standard documents - consent forms, authority letters, basic instructions - clients generate them through a guided questionnaire powered by Claude. The draft is sent to the fee earner for review before confirmation.
Clients and firm
The firm dashboard
Six tools to run the client side of your firm.
What the law firm sees and manages on the other side of the portal. Built to replace lost enquiry emails, scattered client spreadsheets, and missed follow-ups.
Client management
All clients in one view - active, pending, archived. Search by name, matter type, or reference. See which clients have outstanding documents, overdue matters, or have not responded.
Fee earners and admin staff
Intake queue
New enquiries submitted through the portal land in the intake queue. Review, assign to a fee earner, activate the matter - from one screen. No more lost enquiry emails.
Reception and legal admin
Matter management (simplified)
A lighter version of OS matter management - create matters, track status, assign fee earners, set deadlines. Enough for firms that do not need complex case management.
Fee earners
AI-flagged queries
When a client's AI chat is too complex or needs professional judgement, it is automatically flagged to the assigned fee earner with a summary. Respond through secure messaging.
Fee earners reviewing AI conversations
Client analytics
How many clients submitted documents this week? Which matter types are most common? How long is the average intake-to-activation time? Simple analytics to help improve client operations.
Managing partner, practice manager
Branding control
Upload firm logo, set brand colours, customise the welcome message, set practice areas (which scopes the AI), configure the custom domain. No code - done in a settings panel.
Firm admin - one-time setup
Connect pricing
Pay once to deploy. One flat fee to maintain.
Connect is a one-off deployment fee, then a flat monthly fee to keep it running — never a per-user subscription that grows with your headcount.
Locked partner price
Best valueInnovation Partner
Pay once, up front
Service + maintenance
For firms in the Nexa Legal Innovation Partner programme. Permanently locked deployment and maintenance pricing.
- ✓Branded white-label portal at your custom domain
- ✓Up to 200 active clients included
- ✓Team member limits match your underlying OS plan
- ✓£2 / client / month beyond 200 active clients
- ✓Priority build slot · white-glove onboarding
- ✓Locked pricing for the duration of the partnership
Any UK law firm
Standard
Pay once, up front
Service + maintenance
For firms deploying Connect without joining the partner programme.
- ✓Branded white-label portal at your custom domain
- ✓Up to 150 active clients included
- ✓Team member limits match your underlying OS plan
- ✓£2 / client / month beyond 150 active clients
- ✓Standard onboarding and setup
- ✓Same platform features as the Partner plan
Cost comparison
Pay once, own it. Not a per-user tax.
Most client portals bill per fee earner, forever. Connect flips that — one-off deployment, then a flat monthly fee regardless of team size.
Typical 3-year saving
£16,276
vs per-user portal
Per-user portal
NexaLegal Connect
Subscription-included
no upfront ownership
Deployment
£5,000 one-off
you own it outright
£690 / month
grows with every hire
Monthly fee
£99 / month flat
never changes with headcount
Yes
every fee earner costs more
Per-user charge
None
team size never affects your bill
£8,280 / year
and keeps rising
Annual cost
£1,188 / year
after year one (maintenance only)
3-year total
£24,840
£8,280 × 3 years
3-year total
£8,564
£5,000 + (£99 × 36 months)
* Competitor estimate based on £690/month typical per-user portal pricing. Connect at standard plan rate.
Connect + OS
One client journey. Two synchronised products.
For law firms using both products, Connect and OS share data seamlessly. A client submits documents through Connect - they appear instantly in the fee earner's OS matter view. A fee earner updates the matter status in OS - the client sees the update in their Connect portal.
Client submits intake form through Connect portal
Matter automatically created in OS - linked to the firm's client record
Client uploads documents through Connect - appear in OS document vault
Fee earner works on matter in OS - updates status, posts transactions to solicitor account
Client sees updated matter status in Connect - in plain English, with next steps
Give your clients the digital experience your firm deserves to be known for.
Book a 20-minute demo and see how Connect would look under your firm's branding, at your domain.